Monday, November 15, 2010

Facebook's New Messaging Service - "It's Not Email"

This morning experts were still speculating what Facebook's new feature would be and now the secret is unveiled!

Facebook's CEO Mark Zuckerberg presented Facebook's "Messages" this morning in San Francisco. Email will not be the main part of it, as many were expecting. According to Facebook's blog post this new messaging system allows users to choose how they would like to communicate with others. The options are via SMS, chat, email or Messages and users will receive messages through whatever medium or device most convenient for them.

Messages will integrate three different parts:
- Seamless Messaging
- Conversation history
- The Social Inbox

The latter one filters incoming emails so that users only see emails from friends and family in their inbox and all other emails will initially land in the "Other Folder". This new feature allows the user to be in control and lets them decide by whom they want to be contacted. Facebook will provide an email address to every user, but it is still up to them whether they want to use it or not.

On the blog, Facebook specifically mentions that Messages will not be email, but can rather be seen as a convenient chat or conversation tool. Messages is not yet available for users, but will be rolled out over the next few months.

Now that the word is out and Facebook will not directly compete with Google or Yahoo email, what do you think about the new Message? Do you think it will be successful?


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